Advanced Human Resource Management Program

This class teaches advanced-level information, guidance and best practice tips on topics every experienced human resources professional should know.

Affirmative Action and Recruiters: What Recruiters Need to Know

This class covers the essential aspects of Affirmative Action for recruiters and includes regulations, plan contents, statistical reports and narratives, and data collection and management.

Affirmative Action Workshop: An Introduction

This class teaches participants how to interpret and maintain a compliant Affirmative Action Program.

Affordable Care Act: A Guide for Human Resources

This class gives participants the tools to determine obligations and compliance with the Affordable Care Act.

Americans with Disabilities Act Advanced Practice

This class takes an in-depth look at the more advanced compliance issues that arise under the ADA and provides practical advice and best practice tips to help employers navigate its complexities.

Americans with Disabilities Act Essentials

The ADA is one of the most challenging laws an HR professional encounters, while at the same time being one of the most common. Understanding the fundamentals of the ADA is therefore a prerequisite to being considered a competent HR professional.

Arizona Cultivating Organizational Excellence Conference

This full-day conference covers aspects of the employee value proposition you may not have considered.

Assertiveness Training for Managers

This class focuses on examining different styles of communication, and appropriate applications of those styles.

Assertiveness Training for Support Staff

Participants gain the skills to face problems directly and resolve them quickly, handle stressful interpersonal situations effectively, and gain the confidence needed to make difficult decisions.

Basic I-9 Compliance

This class covers the I-9 process including initial verification of work authorization, re-verification, correcting errors on I-9s, and conducting internal audits.

Benefit Administration: Retirement Plans—A Comprehensive Overview

This class provides information for both ERISA governed [401(k), Pension, 403(b), etc.] and non-ERISA governmental retirement plans.

Benefit Administration: The Basics from A to Z

This class covers the basic concepts of employer-sponsored benefits including health and welfare, retirement, and medical reimbursement plans.

Benefits Roundtable

This class teaches supervisors two essential people skills: how to be emotionally intelligent and how to create a culture that fosters employee accountabilty.

Brand You: Invigorate Your Career and Your Life

Utilizing a variety of explorations, exercises and group discussions, you will identify and articulate your unique value at work. You will define your passion and purpose as you identify what makes you feel vital.

Brush-Up English

This class provides an overview of grammar, including the problems and pitfalls of modern language usage.

Business Essentials

This class covers organizational strategy, structure, functions, systems, and how people work together to create value in response to customer needs.

Business Strategy Essentials

In this interactive class, participants will learn a framework for strategic planning that answers three fundamental questions.

Business Strategy Fundamentals: Creating Value for Key Stakeholders

This class teaches skills in more advanced Access databases.

Business Writing

Business Writing for Managers

In this class, participants develop skills in planning, writing, and reviewing a variety of writing projects from email to short reports.

Business Writing for Support Staff

This class shows how to develop writing skills from preparation to proofreading.

Change Management: Building Resiliency

In this class, participants learn to differentiate between change and transition, use a three-phase transition model, and learn the action steps accompanying each phase of the model.

Coaching Employees: A Step-by-Step Process

This class explores supervision from the mindset of a coach, where the focus is on developing a partnership to work with and support the employee’s development.

Coaching Essentials: Partnering for Excellence

This class explores supervision from the mind-set of a coach, where employee development is the focus, and where a partnership supportive of employee development is desired.

Coaching: Partnering for Performance

This class explores supervision from the mind-set of a coach, where employee development is the focus, and where a partnership supportive of employee development is desired.

COBRA Workshop

This class provides a strong working knowledge of the Consolidated Omnibus Budget Reconciliation Act (COBRA) to satisfy your compliance obligations.

Collaboration Skills: A Radical Approach to Problem Solving and Conflict Resolution

Radical Collaboration® is a powerful interactive experience that guides participants in building effective partnerships. Participants learn how to use these skills in this class.

Colorado Compensation Survey Briefing Session

This free briefing session shows how to use our survey data in your compensation plans.

Communicating Effectively in Difficult Situations for Managers and Supervisors

Participants learn the principles and choices for handling difficult situations and how people signal issues and resolve conflicts.

Communicating Effectively in Difficult Situations for Non-Management Personnel

This class helps non-management and support staff personnel who are frequently faced with difficult people and situations.

Communication Feedback: Know Thyself

In this class, participants learn how others perceive you and learn how to effectively adapt your communication.

Communication Tools for Maximizing Performance

In this class, participants improve their ability to understand people better, turn on or off emotions in different circumstances, and develop and maintain trust, rapport, and influence with others.

Communication: A Solution-Focused Approach

This class uses the Solution Focused Method to quickly define the desired outcome, detailing what will be happening when the agreed upon goal is complete.

Compassion Fatigue: Resiliency Reboot

In this class, participants will learn about compassion fatigue and how being resilient is the key to conquering it.

Compensation Administration I: Base Pay Design and Development

This class shows how to develop a Total Rewards philosophy and work with a compensation model.

Compensation Administration II: Advanced Concepts

Through discussion and hands-on exercises, this class provides participants with additional practical and in-depth knowledge.

Compensation Administration: Designing Incentive Plans

This course is ideal for the human resources professional responsible for designing, assessing and maintaining variable pay plans. In the course, you’ll learn the fundamentals of variable pay programs.

Compensation: Are Your Jobs Price Right?

This class gives you the confidence and skills needed to articulate key compensation factors within your organization, assess compensation needs, and more.

Compensation: Are Your Jobs Priced Right?

This class gives you the confidence and skills needed to articulate key compensation factors, assess compensation needs, align those needs with your organizational strategy and goals, and attract and retain top talent.

Conflict Strategies: Navigating Others Through Workplace Difficulties

This class uses critical conflict management tools to successfully navigate through conflict.

Conflict: Recognizing and Navigating Workplace Differences

This class provides the skills needed to recognize when conflicts are escalating.

Conflict: Self-Management

This class shows how to build skills for constructive resolution by creating an effective environment and developing compromises for mutual benefit.

Cultivating Kindness in the Workplace

This class explores ways to implement tools and tactics to promote kindness in the workplace through building and maintaining compassion, transparency, and inspiration.

Customer Relations: Making the Connection

This class provides practical, ready-to-use ideas for various phases of customer interaction.

Cyber Smart! 10 Best Practices to Know About Cybersecurity

Learn about the cyber threat landscape, grasp the key threat vectors through which cyber-attacks are delivered, and learn best practices.

Dare to Lead

The Dare To Lead workshop was created from the bestselling book by Brené Brown. The program draws on over seven years of empirically based research with over 150 leaders from various organizations- nonprofits, for profit and the military to name a few

Delegation: A Strategy for Empowerment

This one-day course helps managers become master delegators — and avoid being perceived as micro-managers,

Developing and Maintaining Trust in the Workplace

This class helps participants understand how to build trust and how that impacts relationships with co-workers, managers, and customers.

Developing Interpersonal Communication Skills

This class examines the essentials of the communication process.

Digital Marketing: Google Analytics and ROI

This class teaches the basics strategies for evaluating ROI (the return on investment) on your digital marketing efforts.

Digital Marketing: Overview and Strategy

This class is designed to give you the big picture and prepare you for the next step: creating a digital marketing strategy that fits your budget and advances your business goals.

Discrimination in the Workplace: The Law of EEO

This class provides an overview of federal and state civil rights laws, along with practical tips employers can implement to reduce exposure for discrimination charges.

Diversity in the Workplace

This class discusse the concept of diversity through a cultural pursuit activity.

Diversity, Inclusion, and Unconscious Bias

This class explores current thinking and research about the effect of unconscious bias in interviewing, hiring practices and in creating workplaces that benefit from diversity and inclusive practices.

Drug and Alcohol: DOT/FMC Drug and Alcohol Testing Regulations

This class certifies supervisors for Department of Transportation (DOT) mandated drug and alcohol testing procedures

Email Chaos Ended! Time Regained

This class builds on the GOAL! Get Organized At Last! techniques, and helps participants organize email.

Email: Write for Results

This class teaches participants how to write emails and other web content that are easy to understand.

Emotional Intelligence at Work

This class shows how to raise your Emotional Quotient at work.

Emotional Intelligence at Work

This class shows how to raise your Emotional Quotient at work.

Emotional Intelligence, Optimism, and Resilience

In this class, we explore the four key skills of EI and how they can be used to create more effective workplace relationships. We also focus on a related and important skill: Optimism.

Emotional Intelligence: Advanced Skills

Join us for this practical, results-oriented workshop that links the neuroscience of EQ to personal and business applications

Emotional Intelligence: An Introduction

This popular class offers participants the opportunity to learn about the essential elements that lead to the building of or erosion of effective relationships and subsequent outcomes.

Emotional Intelligence: Creating High Performing Teams

This workshop builds the skills you learned in Emotional Intelligence in the Workplace to utilize EQ.

Employee Handbooks: Revising or Developing

This class helps to develop a handbook reflective of an organization

Employer Insights: Compensation Strategy & HR Data

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employer Insights: Compliance & Risk Management

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employer Insights: Employment Law Advice & Representation

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employer Insights: HR Expertise & Support

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employer Insights: Measure & Maximize Performance: Culture Drives Performance

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employer Insights: Training & Development

To help members understand many of the complex challenges they face, Employers Council proudly presents the Employer Insights series of live classes and webinars.

Employers Council 80th Anniversary Celebration

Come celebrate 80 years of membership with us!

Employers Summit

How can organizations help their leaders navigate a complex workplace while taking advantage of emerging opportunities? Explore new ideas and better ways of doing things, and learn to meet difficult situations head-on.

Employment Law and Representation: Hot Topics

Employment Law and Representation: Hot Topics

Employment Law Essentials for Supervisors and Managers

This concentrated class will provide attendees with a practical and actionable understanding of the most important employment law issues they will likely face.

Employment Law Update - Arizona

The Employment Law Update Conference covers the most significant employment law updates of the year.

Employment Law Update - Colorado

The Employment Law Update Conference covers the most significant employment law updates of the year.

Employment Law Update - Utah

The Employment Law Update Conference covers the most significant employment law updates of the year.

Employment Law Update Conference

The Employment Law Update Conference covers the most significant employment law updates of the year.

Employment Rules: Key Utah Laws Employers Must Know

This class discusses key employment law issues in Utah.

Employment-Based Immigration Briefing Sessions

These briefing sessions provide participants with a basic understanding of the complex set of employment-based immigration benefits that can provide temporary or permanent work authorization.

Enneagram: Leveraging the Power of Personality for Communication

This class helps those who want to understand personality styles and manage differences more effectively in the workplace.

Ethics for Business: People, Performance, and Principles . . .

This session discusses the importance of developing ethics awareness programs to create and reinforce a culture that encourages and rewards responsible and ethical decision making.

Excel Advanced

This class focuses on formulas, specifically functions, and how to nest them with other functions for more advanced automation.

Excel Basic

This class provides a basic knowledge of Microsoft Excel and confidence to build simple worksheets that use the basic functionality of the program.

Excel Boot Camp

This boot camp shows you everything you can do in Excel.

Excel Charts and Pivot Tables

This class shows how to use PivotTables and Charts in spreadsheets and a great understanding of how data in Excel can be displaying in a visual way.

Excel Dashboards - Tempe

This class shows how to extract actionable organizational intelligence from raw data, and present it in a visual format that enables decision makers to view key trends and conclusions at a glance.

Excel Formulas & Functions

This class shows complex Functions and Formulas to automate Excel workbooks.

Excel Intermediate

This class provides a solid foundation in Microsoft Excel and an ability to use common features to build worksheets with formulas, functions, charts, and other automation tools.

Excel Macros - Tempe

This class covers the steps necessary to create macros, recording macros, your personal macro workbook and a brief introduction to the VBA Editor that will allow you to edit existing macros.

Excel Pros: Managing Databases

This class shows how to get the most out of databases, and large amounts of data stored in Excel.

Fair Labor Standards Act Advanced Practice

Gain insight to handle challenging situations and questions relating to the payment of wages

Fair Labor Standards Act Essentials

This concentrated course focuses on FLSA essentials you must know to protect your company from liability.

Family and Medical Leave Act Advanced Practice

This advanced class highlights key pain points and provides practical guidance on how to handle them in your workplace.

Family and Medical Leave Act Essentials

This concentrated course provides attendees with a step-by-step guide to simplify FMLA administration. Attendees will then apply this guide to resolve real-life FMLA scenarios.

Family and Medical Leave Act: Advanced

This class helps you handle the trickiest FMLA situations.

Family and Medical Leave Act:A Guide for Human Resources

This class provides information on how to comply with FMLA law including the definition of “serious health condition,” employee notice requirements, and managing intermittent leaves.

Financial Acumen for Entrepreneurs

This class covers the basics of accounting and finance for the small business owner. Learn about the basics of business structure, bookkeeping and taxes.

Financial Acumen: Accounting for Non-Profits

Learn how to read and understand the financial reports for your nonprofit. Use the results of past management decisions, as reflected in the reports, to make better decisions in the future.

Financial Acumen: Taxes for Small Business

Learn how the choice of entity (Sole Proprietor, Partnership, Corporation) impacts your income taxes as a small business.

Financial Foundations for HR

This class provides a foundation for understanding the Income Statement, Balance Sheet, and Cash Flow statements and how human capital and business decisions affect those statements.

Financial Foundations for HR Half Day

This class increases the financial intelligence of human resources professionals.

Five Languages of Leadership

In this class you will learn how to inspire and influence others through consistency, recognition and appreciation.

Free IT Workshop

Bring your own projects and get hands-on help and guidance from our professional instructors. We offer an open format of collaboration between students and the instructor.

Free! Training Test Drive

Sample some of Employers Council’s most popular classes free!

Fundamentals of Human Resource Management: Key Steps in Getting Started

This class is for those solely responsible for the operations of Human Resources, or as a refresher for professionals wanting to expand their knowledge.

Garnishments and Income Withholding Orders

This class teaches what a valid garnishment is and what types of garnishments attach to employee wages

Generations: Working Together

This class shows how to recognize the unique needs of different generations in the workforce.

GOAL! Get Organized At Last!

This class provides simple, easy-to-implement solutions to help you get organized.

Graphic Recording and Facilitation

Gain confidence in your drawing and visual presentation with this hands-on workshop. Understand what working visually is all about and have your eyes opened to the MANY ways these skills can be applied.

Group Facilitation Skills

This class provides observation and intervention techniques that make an effective facilitator.

Harassment Prevention for Managers and Supervisors

This class discusses the term “hostile work environment,” and the difference between inappropriate conduct and illegal harassment, along with how to respond properly and prevent retaliation claims.

Harvard Business Series: Real-World Case Studies

These case studies explore issues and solutions experienced by high-profile organizations.

HIPAA: Health Insurance Portability and Accountability Act

This class is an overview of the privacy rules and portability requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HITECH Act from a Human Resource perspective.

Holistic Manager: Integrating Knowledge and Behavior for Optimum Results

This class brings together a cadre of Employers Council professionals to help you navigate this complexity—an attorney, an HR consultant, and an authority on Organizational Development.

HR eXplorations Roundtable

Join other emerging HR practitioners or those driving HR solutions off the 'side of the desk' within the scope of other role responsibilities to explore how the HR professional contributes to the organization.

HR Management Program: Introduction to Core HR Functions

This program provides participants with a broad-based overview of critical HR functions, updates on the latest HR trends and legal developments, and best practice tips.

HR Metrics and Analytics: Focusing on What is Important

This class shows how to enhance HR’s value using data, statistics and analytics.

HR Strategic Planning: Building Organizational Capability

This class shows participants how to create an HR strategic plan.

Human Resource Business Partner Program

Through Employers Council's HR Business Partner Program, participants will design and implement a project aligned with a business initiative. In an applied learning environment, participants will develop a proactive business mindset.

I-9: Advanced Practice

This class provides participants already familiar with I-9 practices with additional skills related to worksite compliance.

I-9: Self-Audit Workshop

This workshop provides hands-on instruction and examples of how to audit Form I-9s to ensure compliance with USCIS regulations, as well as make corrections the right way.

Innovation in the Workplace

This class teaches the four dimensions of creativity: fluency, flexibility, elaboration, and originality.

Innovative Organization

Learn how to foster and sustain an innovative workplace.

Interpersonal Mastery: The Human Element®

This class discusses the Human Element and shows particpants how to increase success at the workplace.

Interviewing and Hiring I

This class teaches a step-by-step approach for planning, conducting, and evaluating a structured, behavioral interview.

Interviewing and Hiring II

This class teaches participants to master their interviewing skills with useful tools and practical application.

Interviewing and Selection Essentials: A Strategic Approach to Hiring

This half-day class provides the essentials of planning and conducting a structured behavior-based interviewing and selection process designed to predict future performance.

Interviewing: How to Gain a Competitive Edge

This class provides a practical plan for creating a professional interview experience that will impress your candidates and enhance your organization’s reputation.

Introduction to Organizational Development: A Consultative Approach

This class provides an overview of organizational development (OD) and the role of the OD practitioner

Investigations in the Workplace

This class guides participants through the entire workplace investigation process.

Investigations in the Workplace: Two-Day Workshop

This class shows particpants how to follow clear practices to successfully conduct investigations.

Job Analysis and Effective Job Descriptions

Be able to differentiate between the various approaches to job analysis, learn best practices for collecting job information and data, and more.

John Maxwell: Developing the Leader Within You 2.0

Do you want to impact and influence others? Would you like to take a significant step in your leadership journey? That’s why Developing the Leader Within You 2.0 is for you.

John Maxwell: Good Leaders Ask Great Questions

We will work though why questions are so important, what questions we should ask ourselves, and what questions we should ask our teams. Asking great questions is a life changer for those that want to influence and impact others well.

John Maxwell: The Fifteen Invaluable Laws of Growth

Learn the 15 guiding principles that help you lead yourself better.

John Maxwell's Leadership Series

Join us for three different classes focusing on John Maxwell's leadership principles.

Lead Worker Training

This class focuses on the changing relationships for leads and group or team leaders, the expectations and limitations of the position, and the communication demands from employees and management.

Leadership and the Power of Narrative

This session focuses on harnessing the power of narrative. Emphasis is on techniques and exercises that participants can use in their day-to-day work life.

Leadership Essential Skills Series

The Leadership Essential Skills Series is an interconnected curriculum designed to help team leaders to effectively manage, empower, and motivate their team.

Leadership Skills and Strategies for Administrative Assistants

This class explores the leadership skills needed to be successful in the workplace.

Leadership Through Influence

This class shows participants how to effectively utilize personal power to influence others.

Leadership: Neuroscience Behind Leading

This class explores how to apply neuroscience findings and practices in your organization to improve your workplace.

Leadership: Why Would Anyone Want to Follow You?

This class combines the best of behavioral and neurological science and experiential learning to help individuals become socially and emotionally smarter.

Lean Tools: Creating a Culture of Excellence

This class is designed to build or rebuild the foundational knowledge needed to meet the challenges of a Lean work environment.

Learn about Employers Council Membership

Join us for a free lunch and find out why more then 4,000 member companies already rely on us.

Legal Alert—Medical Cannabis in Utah: How it Impacts Employers

This class provides an overview of the law, discusses how it impacts employers, and provides sample language, policies, and forms to enable employers to properly respond to the changes.

Legal Breakfast Briefing Series (Utah Offering)

This five-briefing series helps company leaders face today’s developing and pressing legal challenges with confidence​.

Legal Issues for Human Resources Professionals

This class offers an overview of the complex legal issues associated with day-to-day employment decisions and actions.

Legal Issues for Supervisors and Managers

This class reviews key federal and state laws affecting the employment decisions that managers and supervisors make.

Legal Issues in Managing Employees for Governments and Special Districts

This class reviews key federal and state laws affecting employment decisions of local government, special districts, and quasi-governmental agencies.

LGBTQ Basics: Understanding Transgender & Gender Diverse Communities at Work

This training begins by introducing basic terms and identities and creates a safe space for questions. It covers the difference between sexual orientation and gender identity and expands on the additional types of diverse identities.

LGBTQ Basics: Understanding Transgender and Gender Diverse Communities at Work

Whether you’re in the corporate, non-profit, or public sector, LGBTQ diversity and inclusion and legal compliance protocol training will improve the workplace for LGBTQ employees and customers.

LinkedIn for Sales and Marketing

This class shows how to build an attention-getting profile on LinkedIn, strategically develop and communicate with a network of connections, and enhance sales and marketing reach.

Listening Skills

Use the power of listening to become more effective and productive.

Lunch & Learn: Excel - The 10 simple things in Excel that can make your life easier and save you time

Learn 10 tricks and tips to use in Excel to help you create spreadsheets easier.

Lunch & Learn: Word - Why Word is Driving you Crazy

This class shows how to master frustrating items in Word and to make it behave the way you want.

Management Back to Basics

This class  covers the supervisory role, viewed from a results-driven approach.

Managing Effective Meetings

This class shows how to structure, design, and hold effective meetings.

Managing Excellence: It Begins with You

This class shows participants how to assess behavior to gain an awareness of impact, increasing the capacity to lead and motivate others.

Managing in a Multi-Cultural Environment

This class identifies some significant cultural differences, which can challenge the current way of management.

Managing Multiple Priorities

This class helps participants prepare for change in managing tasks.

Managing the Ill or Injured Worker Under the ADA, FMLA, and Workers' Compensation

This advanced class provides a roadmap to guide employers through the intricate compliance issues involved in managing an employee with a medical condition.

Maximizing Membership: Online Resources

Learn how to use the Employers Council website better and learn how toimprove access to online, self-serve resources.

Measure and Maximize Performance: Data Driven Decision Making

How decisions are made can be the difference between sustainable success, failure and costly legal exposure. Learn how data can improve performance and legal defensibility.

Mediation Certificate Program

After completing this 40 hour mediation course, participants will receive a Certificate of Completion from Employers Council. This Certificate will satisfy the entry-level training requirements of a Professional Mediator as defined by the MAC, the Mediati

Membership Orientation

Learn all the different ways you can maximize your membership.

Mindfulness in Leadership

Join us for an immersed experience at one of our retreat locations where we will explore what mindfulness is, why mindfulness is relevant to the work environment and to leaders, and how we may practice and integrate mindfulness into the workplace.

Motivating Employees from the Inside Out

This class provides new insights and tools to identify what motivates participants, and assess their motivation skills, and then determine what motivates employees.

Myers-Briggs: An Interpretation of Personal Style

This class shows how to understand and interpret the Myers-Briggs Type Indicator® (MBTI.

Myers-Briggs: MBTI and Stress

This class uses the Myers-Briggs Type Indicator® (MBTI®) to describe how someone is likely to experience and react to stress in this session.

Myers-Briggs: Understanding and Using Your Step II Results

This class provides a deeper understanding of Myers-Briggs and shows participants how to work more effectively with others.

Negotiation for Win/Win Results

This class explores all phases of the negotiation process.

Non-Profit Roundtable 2018 Salary Survey Review

This roundtable discusses the 2018 survey results and compensation trends, as well as the current hot topic of pay equity and compensation best practices.

Nonprofit Roundtable: Gen Z: Not a Millennial Reboot

Office Training Basic

This class provides a basic knowledge of the primary Microsoft Office applications and a strong foundation for future training and skill growth.

Online Learning Center: aPHR Test Preparation Program

Our aPHR online study course is designed to help anyone prepare for the exam. It includes best practices on how to take the test, comprehensive study materials, eight web-based learning modules, and sample quizzes.

Online Learning Center: Becoming a Great Leader

This program will provide even the most seasoned leaders with new ways to think about their role as a leader in their organization.

Online Learning Center: Building a Business Case

This webinar will cover the origins of a new business initiative from “great idea” through generating buy-in.

Online Learning Center: Colorado Data Privacy for Human Resources

This webinar explains the requirements of the law in no uncertain terms, including what organizational best practices may be adopted or considered in order to facilitate compliance.

Online Learning Center: Colorado's New Pregnancy Accomodation Law What to Expect When You're Expecting (pre-recorded webinar)

This class will review employer obligations under the new Colorado law as well best practices to navigate the complex patchwork of federal and state laws impacting pregnant employees.

Online Learning Center: Creativity

This class explores opportunities for creativity in the workplace, understanding how the brain works to facilitate creativity, as well as approaches for generating and evaluating ideas during the creative process.

Online Learning Center: Crisis Management

This class covers key aspects of crisis communication in emergency and disaster situations.

Online Learning Center: Customer Service Skills

This program will address various skills, concepts and considerations in providing excellent customer service.

Online Learning Center: Customer Service Skills for Retail

This program will discuss those five things while identifying skills and practices for enhancing the retail sales experience.

Online Learning Center: Discipline Without Punishment (pre-recorded webinar)

This webinar provides a framework to empower supervisors and managers to address performance issues with greater confidence.

Online Learning Center: Diversity

This program explores topics including: identifying what diversity is, a continuum of understanding diversity, the challenges of stereotyping, the power of inclusion, as well as how diversity can lead to greatness in any organization.

Online Learning Center: Emotional Intelligence

This program focuses on building the competencies of self-awareness, self-management, social-awareness, empathy, and relationship building.

Online Learning Center: Harassment Prevention

Employees must know what behavior constitutes illegal harassment and how to use their employer's complaint procedure. This self-paced, online program overviews the fundamentals every employee needs to know about maintaining a harassment-free workplace.

Online Learning Center: Healthy Communication

This program explores a variety of the dynamics, mindsets, and roadblocks influencing healthy vs. unhealthy communication.

Online Learning Center: Interview & Hiring I

In this interactive course, members learn to recognize the critical factors that predict performance and how to assess candidates using a variety of questioning techniques to make hiring decisions that are both legal and effective.

Online Learning Center: Legal Pittfalls in the Hiring Onboarding Process (Pre-recorded Webinar)

This webinar explores the myriad of legal issues that can arise in the hiring process.

Online Learning Center: Mentoring

This program provides a variety of ideas and insights in order to help you apply the mentoring process in your organization.

Online Learning Center: Mistakes Leaders Make

This class explores some of the most common mistakes leaders make, including: six wrong ways to manage, how leaders impede the progress of their teams, eight signs of a dysfunctional organization and strategies for fixing the dysfunction.

Online Learning Center: Negotiation Skills

This class will not only address the skills of good negotiation, but also the right mindset for negotiations to be successful.

Online Learning Center: Notes Minute Taking

This program provides tips, skills, and consideration to make your notes above the average.

Online Learning Center: Performance Documentation Description

The course focuses on how the current legal climate affects private sector employers, as well as highlights the “how-tos” of documenting employee actions.

Online Learning Center: Performance Excellence

This class is designed to build or rebuild the foundational knowledge your people need to meet the challenges of Lean initiatives and Performance Excellence.

Online Learning Center: Personality and the DISC Assessment

This course introduces the DISC styles. Understanding these styles will help across the variety of your workplace relationships.

Online Learning Center: Presentation Skills

This course will support you with ideas and tips to enhance not only your skills, but confidence as well in public speaking settings.

Online Learning Center: Problem Solving Skills

This class will walk you through a series of steps to best define, document, explore, and evaluate the problem in front of you.

Online Learning Center: Professional Productivity

This class explores a variety of topics all impacting our ability to be at our best and our most personally productive.

Online Learning Center: Project Management

This class provides an overview on Project Management.

Online Learning Center: PTO (Pre-recorded Webinar)

This webinar explores the advantages and disadvantages of PTO, how to convert from traditional vacation and sick leave plans, and legal compliance.

Online Learning Center: Reasonable Suspicion: Detecting Drug and Alcohol Use in the Workplace (pre-recorded webinar)

This webinar teaches you what to look for and what to document to reduce your legal liability and protect your workforce.

Online Learning Center: Record Keeping for HR (pre-recorded webinar)

This class provides essential information, practical tips, an action plan, and resources to improve HR recordkeeping practice.

Online Learning Center: Revamping Your Performance Management System

Discover what researchers are learning about “cutting edge" practices being implemented by some employers in an attempt to revamp their performance management processes

Online Learning Center: The Law of Equal Pay (pre-recorded webinar)

This webinar reviews the history of the law of equal pay, the current state of the law, and the application of that law to your workforce.

Online Learning Center: Understanding the DOL’s Proposed Salary Level Rule

This session discusses of the new proposal, what might change, and what you can expect in the months ahead.

Online Learning Center: Workplace Respect

Based on our popular Instructor-led offering, this self-paced online course offers you an opportunity to uncover some causes of disrespect and to identify various strategies for observing personal boundaries.

Opioids in the Workplace

Drug testing technology, reasonable suspicion, the Family and Medical Leave Act, and the Americans with Disabilities Act will all be covered in this fast-paced overview.

Orientation/Onboarding Essentials: Accelerating Competence, Connection, and Commitment

In this half-day class you will learn the essentials for developing an effective program to accelerate job performance, assimilation, and commitment.

Orientation/Onboarding: Building a Positive Connection From Day One

In this class participants learn how to design an onboarding program that can en­gage new employees, increase job satisfaction, improve productivity and morale, and reduce turnover.

OSHA: Recordkeeping Requirements—How Do They Affect You?

This class covers proper recording of injuries and illnesses and reviews the major recordkeeping requirements.

OSHA: Compliance and Enforcement—What You Need to Know

This class covers the Occupational Safety and Health Act of 1970 and who is affected

Payroll Administration: The Ins and Outs

This class covers the basic concepts of the payroll field, including administration, new employee on-boarding, and recordkeeping.

Performance Appraisal Design: A Strategic Approach for Improving Results

This class provides the tools needed to define, develop, and implement a customized performance appraisal program.

Performance Documentation Skills

This class teaches a simple performance documentation process and understand its importance in preventing legal claims.

Performance Management Essentials

Learn how an effective performance management process strategically aligns employee performance with organizational objectives and creates the conditions where employees can perform their best.

Performance Management: Managing Employee Development - Half Day

This class gives managers the skills to prepare for and conduct employee development discussions as part of the performance management process.

Performance Management: Setting the Stage for Success

This class provides the skills to manage employee performance as an ongoing process and ties the supervisory role to employee and organizational success.

Performance Management: Setting the Stage for Success (Half Day)

This class teaches supervisors and managers learn to manage employee performance and development as an ongoing process and to tie the supervisory role to employee and organizational success.

Performance Without Appraisals

This content-rich class will help you decide if the latest trends on how your organization manages performance and what is right for your organization.

PHR/SPHR Study Programs

These interactive study courses assist in preparing for the exam. The employment attorneys and HR professionals are subject matter experts and use an assortment of teaching techniques.

PowerPoint Advanced

This class shows how to build effective, interesting PowerPoint presentations that use the advanced features of the program.

PowerPoint Basic

This class shows how tobuild a simple PowerPoint presentation using graphics, text, and other engaging elements.

PowerPoint Intermediate

This class teaches skills for designing interesting PowerPoint presentations, using many of the more advanced features of the program.

Practical Problem Solving for Support Staff

In this class, participants assess their problem-solving style and choose the mode most appropriate to the problem.

Presentation Skills: Fundamentals

This class will develop basic skills to deliver effective presentations in a professional setting.

Presentation Skills: Talk Like TED

This class shows how to apply principles and techniques of Ted Talks to to business presentations.

Presentation Skills: The Art of Visual Design

This class discusses the six universal design principles can be applied immediately to existing decks or on new presentations.

Problem Solving Skills

This class explores a four-part problem-solving model to help generate alternatives and implement the best soution.

Project Advanced

This class teaches skills using advanced Project features to design complex and extensive Microsoft Project plans.

Project Basic

This class provides skills for developing a project plan in Microsoft Project.

Project Management “Lite”

This class is a combination of lecture and numerous group exercises using project management tools and techniques.

Project Management Foundations

This Project Management class use a realistic case study and exercises to provide hands-on use of the tools and techniques.

Project Management Intermediate

This class is designed to provide tools and techniques to help participants with Project Mangament.

Project Management Soft Skills

This class provides focused time to learn and apply basic human-side skills to projects of all shapes and sizes. This class incorporates multiple exercises and provides hands-on use of the various approaches and techniques.

Project Management Using Agile Methods

This class provides an overview of Agile project management principles and includes basic tools to help you apply basic Agile practices to projects.

Project Management: Managing Multiple Projects

This class outfits participants with processes and tools to balance the inexhaustible list of important operational activities and project wish lists against the real limitation on the number and quantity of skilled resources to do those activities

Public Employers HR Conference

This annual conference addresses unique issues HR professionals face who work for government or quasi-government agencies.

Public Sector Huddle Series

Public employers, join us for three free huddle series. The sessions are Special Concerns of First Responders, Worker Resiliency & Compassion Fatigue, and Diversity, Inclusion & Culture in the Public Sector.

Publisher

Learn how to create and edit publisher documents so you can create newsletters, marketing materials, and other creative documents for print.

Reasonable Suspicion: Detecting Drug and Alcohol Use in the Workplace

This class trains employers to recognize the signs and symptoms of on-the- job impairment by drugs or alcohol.

Recorded Webinar:Understanding the DOL’s New Salary Rules for Exempt Workers

This webinar provides a discussion of the new rule, what it changes, what it doesn't, along with strategies and options for coming into compliance by January 1, 2020.

Recordkeeping for Human Resources

This class shows why records are kept, what is kept, and for how long.

Recruiting: The Strategy and the Tactics

In this class, participants develop of a strategy, learn how to target and evaluate effective internal and external sources, and create an employee referral program.

Recruitment Strategies: Win the War for Talent

This class helps you understand and explore new and innovative approaches to implementing a strategy that successfully attracts and retains the most qualified applicants as well as directly aligns with your company’s business objectives and goals.

Retaining and Engaging Employees: What Employees Really Care About

This class shows how to build effective programs and create an environment that values employees by exploring the many factors involved in an employee’s decision to stay or leave.

Retirement: A Critical Transition for Employer and Employee – is Everyone Ready?

How will retirement impact your company and your employees? Join us at a free lunch and learn to learn more.

Return On Investment Certification Program

Delivered by internationally recognized ROI experts Dr. Jack and Patti Phillips, this is the most comprehensive program for gaining the knowledge, skills, and resources to evaluate programs of all types.

Salary Survey Data: Making Sense of the Numbers

This class is particularly helpful to those new to the Employers Council survey process, covers questionnaire and its mechanics, survey methodology, what to look for when using surveys, and a special look at our surveys.

Salary Survey Job Matching Workshop

Learn how to match jobs in your organization using Employers Councils Benchmark Compensation Survey for Colorado, Arizona, and Wyoming.

Sales: The Art of Obtaining Business without Selling

This class was developed and structured for all types of people; they will learn, develop, practice and apply skills that will allow them to be successful salespeople.

Senior HR Executive Roundtable

This roundtable helps participants expand their professional network while exchanging ideas, discussing challenges, and sharing solutions

SEO and Digital Marketing

This class shows how to gain more leads from your website, create brand awareness, and ultimately increase sales from online marketing efforts.

Servant Leadership: Putting Our Followers First

This interactive class explores the cutting-edge modality of Servant Leadership with the objective of highlighting specific principles, assessing and practicing key skills, and bringing greater meaning, prosperity and joy to the workplace.

Seven Essential Steps for Determining and Defending Employee Discipline

This class allows participants to work with and examine the basic principle underlying proper disciplinary procedures.

SharePoint 2016 Designer

This class shows how to use SharePoint Designer to edit pages and accomplish basic tasks using the ribbon.

SharePoint 2016 Level 1

This class shows how to use out-of-the-box SharePoint functionality to develop SharePoint sites after the backend SharePoint structure has been setup.

SharePoint 2016 Level 2

This class provides the skills needed to use more advanced features of SharePoint and develop better organized and effective sites.

SharePoint 2016 Level 3

Learn more advanced features that a site manager and editor would use in creating dynamic company sites. Learn how to edit and configure more advanced webparts, how to create app templates, and view settings to customize content by audience targets.

SharePoint BootCamp

This SharePoint course is intended for non-technical administrators of sites and pages, and will enable you to be comfortable with SharePoint’s out-of-the-box functionality, after the back-end of the application’s structure has been set up.

SHRM-CP and SHRM-SCP Examination Study Program

This class helps HR professionals prepare for the SHRM-CP and SHRM-SCP exam.

Situational Leadership®: An Introduction to the SLBAII

This class explores a leadership theory offered by Ken Blanchard.

SKILLSCOPE: A Multi-Rater Assessment Tool for Supervisors and Managers

This class includes the comprehensive instrument, called SKILLSCOPE, which assesses participants’ strengths and developmental needs.

Spanish: Harassment Prevention Training for Employees

Learn what are the laws prohibiting sexual harassment and other types of harassment, what constitutes illegal harassment, what is appropriate conduct in the work environment, and what steps to take when inappropriate conduct occurs.

Speaker Series

Our new Speaker Series includes sessions on leadership, cultivating kindness, avoiding liability in holiday planning, and social media.

SQL Level 1 Querying

This class shows how to use Structured Query Language (SQL) as a tool to implement logic and define instructions.

SQL Level 2 Advanced Querying

This class shows how to create advanced SQL queries to manipulate and index tables.

Strategic Talent Acquisition

This class helps you understand and explore new and innovative approaches to implementing a strategy that successfully attracts and retains the most qualified applicants.

Strategic Thinking

This course will help you 1) understand the difference between tactical and strategic thinking, 2) understand how to think strategically, and 3) apply strategic thinking in organizational context.

Strategically Managing the Brain Drain

This class provides a practical guide for stopping the brain drain and capturing valuable knowledge, skills, and experience.

Stress Management: Finding Balance

This class provides a comprehensive approach to managing stress including lifestyle balance, modifying behavior patterns, and enhanc­ing physical awareness.

Stress Management: Flourishing During the Summer

In this class, participants will discover tactics for effectively managing and navigating challenges…ensuring a fun and stress-free season.

Stress Management: How to Thrive During the Holidays

This class provides effective strategies for thriving—not just surviving—during the holiday season.

Succession Planning: Are You Prepared?

This class addresses some of the most important aspects of succession planning.

Supervision Basics for Emerging Leaders

This course was designed to provide new leaders an overview of the fundamentals of supervision in a “just-in-time” blended learning cohort format.

Supervision Core Competencies: Meeting the Needs of Today's Employees

This class explores leadership styles to better work with subordinates, teams, and peers as well as key aspects of employee engagement.

Supervision: Buddy to Boss

This class show participants how to develop their own management style and create relationships with employees to help guarantee success as a new leader.

Supervision: Critical Skills for Effective Leaders

This course helps you identify and use your natural leadership style to create a more productive and engaging work environment.

Supervision: Is It For Me?

The class highlights changes in types of responsibility, relationships with peers, friends, and management, along with personal challenges that often go along with a promotion to supervision.

Supervision: Managing Remote Employees

This class focuses on skills managers need successfully manage remote workers.

Supervision: The Accountability Experience

In this workshop, participants discover the powerful personal and organizational benefits of individual accountability and the strategies to make it happen.

Supervision: The Art of Managing Up

This class helps participants who are looking to partner more successfully with their boss .

Supervision: Your First 90 Days—How to Survive

This is a great class for those new to supervision. Participants explore the differences between managing and leading.

Supervisory Skills Program

This intensive program provides participants with a foundation of critical skills necessary to become an effective workplace leader.

Team Leadership: Creating Effective Work Groups

This class provides realistic ways to help teams work together.

Team Leadership: Leading Teams

This class outlines how to set a direction for a team by assessing individual needs, recognizing stages of team development, and applying facilitative and directive leadership practices to support teams.

Technical Writing for the Real World

This class helps those who want to improve technical writing skills.

Telephone Imagery: Improving Customer Service Through Excellent Telephone Communication Skill

This class shows how to creata positive impression on the phone by understanding communication styles and enhancing listening skills.

The Complete Supervisor Program

This week-long class takes supervisors through the life cycle of an employee.

The Curiosity of Change

Join us for a special morning program based on the book the Curiosity of Change.

The Employment Law Essentials Certificate Program

The week-long class provides an opportunity to interact with other human resource professionals as you discuss how different laws interact and affect their organization’s employment practices.

The Five Dysfunctions of a Team

This class provides leaders with an in-depth understanding of the Five Dysfunctions model and tools for applying the theory in order to help their teams become more productive and cooperative.

The Intentional Leader: A Multi-Faceted Approach to Leadership Development

The Executive Leadership Program deepens awareness and helps participants develop crucial skills.

The Neuroscience of Achieving Your Goals

This class offers understanding of the workings of the mind, and, more importantly, practical tools and processes that will up-level your performance, leadership skills and fulfillment.

The Rules are Changing: Are You in Compliance? Learn How to Respond when an OFCCP Audit Comes

According to the Office of Federal Contract Compliance Programs, 85% of all contractors are not in compliance with federal law. Are you one of those contractors? Join us for breakfast and multiple sessions that will help you become compliant.

The Successful Supervisor: Critical Skills for Effectiveness

This class helps you identify and use your natural leadership style to create a more productive and engaging work environment.

The Team Leadership Certificate

Come spend the week with us for this bundled program that brings together our best team offerings and build the capacity of the teams you lead.

Time Management with Outlook

This class helps you turn Outlook into a personal assistant that gets things done. This program is one of the very best productivity improvement options.

Time Management: Creating Balance in Today's Workplace

Based on the latest concepts from Stephen Covey, David Allen, Donald Whetmore, and Julie Morgenstern, participants explore the connection between leadership, management, and time management.

Time Management: Working Smart + Outlook

Improve performance dramatically by learning how to manage a heavy workload, without feeling overwhelmed, using Outlook. This program is one of our very best productivity improvement options.

Total Recall

In this class, participants learn how to remember what they hear, recall foreign languages, technical data, scripts, and presentations, improve long-term, and short-term name recall.

Train the Trainer

This class teaches the principles of adult learning and the training cycle. Participants then develop and deliver part of a training program.

Trainers: Advanced Practicum

This class provides experienced trainers with an opportunity to prepare and deliver a practice-training module and receive feedback from peers.

Training Activities

In this class, participants prepare well-developed activities that promote learning to improve training at work.

Training Materials Design

This class focuses on creating the supporting written materials such as notebooks, handouts, and visual aids, as well as other learning aids.

Training Needs Assessment and Evaluation

In this class, participants will explore various methods for creating appropriate training needs assessments and evaluation strategies.

Training Skills for On-the-Job Trainers

This class provides a comprehensive approach to the creation of procedural manuals used in training one-on-one.

Unconscious Bias: Surfacing Hidden Assumptions

This practical and informative session provides an overview of unconscious bias and examples of its impact in the workplace. Participants are encouraged to examine their own biases and assumptions in order to make more considered and consistent decisions.

Unemployment Insurance: Challenging Claims and Controlling Cost

In this class participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lowering unemployment costs.

Unemployment Insurance Essentials - Utah

This class is designed to help Utah employers understand who can receive benefits, the financial impact to the organization, and how to control/minimize unemployment costs.

Unemployment Insurance in Utah: Appeal Hearing Workshop

In this workshop, participants learn how to lower their unemployment insurance tax by properly contesting and defending unemployment claims.

Unemployment Insurance: Appeal Hearing Workshop

This class provides strategies for success at the appeal level and focus on hearing preparation.

Unemployment Insurance: Challenging Claims and Controlling Costs Half-Day

In this class participants will learn who is covered by unemployment insurance, when benefits are awarded, and strategies for lowering unemployment costs.

Unions: Managing in a Union Environment—How To Manage, Discipline, and Terminate Union Employees

This class helps those who manage in a union enviroment to contend with conflicts between management rights and collective bargaining provisions.

Utah Employers Summit

How can organizations help their leaders navigate a complex workplace while taking advantage of emerging opportunities? Explore new ideas and better ways of doing things, and learn to meet difficult situations head-on.

VBA Basic Programming

This class provides the foundation for exploring and programming the objects, methods, properties and events of Office applications.

Violence at Work: An Introduction for Supervisors and Managers

This class provides supervisors and managers with practical information for recognizing and addressing threats, domestic violence, bullying, suicide, and the behaviors that generally precede violence in the workplace.

Visio Advanced

Learn to avoid Visio spaghetti with the advanced tools of Microsoft Visio. Mission Critical’s Advanced Visio Training class can make you a master of this powerful application.

Visio Basic

This class teaches the skills to develop a Visio diagram using graphics, text, and other elements.

Wage and Hour Exemption Workshop

This class walks participants through a process to help determine whether positions at your company are exempt under the FLSA.

Wage and Hour Law: Avoiding Costly Mistakes

In this class, participants learn what industries are covered by the FLSA , along with recordkeeping requirements and the position exemptions from overtime.

Word Advanced

This class shows how to use automation features in Word to build complex documents and templates that employ the advanced features of the program.

Word Basic

This class teaches the basic skills needed to use Microsoft Word.

Word Intermediate

This class shows how to create professional looking documents with graphics, page layout, and design elements.

WordPress - Tempe

This class shows how to create websites using the WordPress interface including creating pages, adding images and media, creating posts, and managing content.

Workers’ Compensation Basics

In this class, participants are introduced to the basic provisions and procedures of the Colorado Workers’ Compensation Act.

Workers’ Compensation: The Advanced Workshop

This class provides managers and administrators with information to properly manage injured workers in order to maintain productivity within the bounds of the Colorado Workers’ Compensation Act.

Workforce Planning: Your Roadmap to the Future

In this class participants learn how to assess future human capital needs for a workforce plan.

Workplace Respect

This class offers an opportunity to investigate some root causes of disrespect and unclear personal boundaries.

Write it Right

This class shows participants how to deliver error-free documents by avoiding common mistakes.

Write It Well: How to Create Shorter and More Positive Messages

This class helps writers at all levels improve the way they write.

Writing Effective Job Descriptions

This practical, hands-on class guides participants from the job analysis process to completed job descriptions.

Writing Proposals That Win

This class shows participants how to write logical, complete proposals in a time-effective, process-oriented manner.

You’re Fired: Practical Tools for Managing the Termination Process

This class takes participants through the important steps in the process of making the decision to terminate an employee.