HR Competencies

  • Critical Evaluation
  • Communication


Do you know the difference between a presentation and training? What are best practices in designing and delivering adult-based learning initiatives? How can you tell if your training has any impact? If you struggle around any of these questions and are responsible for training in your organization, look no further.  Participants learn and practice comprehensive techniques to apply in the development of their training programs. The last day of class, each participant develops and delivers a 15-minute training program, which is recorded for their later review.



  • The five-phase training cycle
  • The neuroscience of learning
  • Identifying  training needs
  • Diagnosing performance and linking it with training


  • Targeting  the training audience
  • Developing training goals and objectives
  • Identifying various learning and development interventions


  • Designing training curriculum
  • Creating effective training activities


  • Training facilitation
  • Overview of training delivery methods
  • Using instructional tools


  • Principles of training evaluation
  • Participant training delivery and class feedback

Who Should Attend

Individuals who prepare in-house training, deliver group training, or revise existing training packages. Class size is limited to 10. Participants must attend all three days. Those who primarily deliver one-on-one, or highly proceduralized training, please also see the class description for Training Skills for On the-Job Trainers to determine which of these two classes is best for your needs.

Training Skills Coaching Services

Customized coaching services are available to provide one-on-one feedback and guidance as you build your training skills. Contact the Organizational Development and Learning Department for more information.


Employers Council staff



2.10 Continuing Education Units
19.50 HRCI-General
19.50 SHRM-PDC
Course ID #TRNG103

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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