HR Competencies

  • Business Acumen
  • Consultation Objective



Whether managers are trying to help employees sharpen their skills, develop themselves toward future goals, or rebound after derailing, employees greatly benefit from being coached. In this blended learning class, we explore supervision from the mind-set of a coach; where a partnership-supportive of employee development is the focus. We build the critical coaching skills necessary to enhance that partnership, and give managers the tools and confidence needed to embrace the coaching role successfully. We navigate through a coaching model which gives managers a solid framework for holding various types of coaching conversations, including the preparation, implementation, and follow up needed to support the coaching partnership.

This class includes a series of online self-directed learning modules, assignments, and video demonstrations that serve as pre-work for two half-day in-class training sessions. Participants must enroll a minimum of two weeks prior to the first training session so they can complete the prerequisite coursework.

Outline (includes online and in-class components)

  • Identify the personal qualities of a coach that are critical to employees
  • Determine the roles and responsibilities of a coach
  • Assess current coaching skills and behaviors through use of the Coaching Process Questionnaire
  • Conduct a developmental coaching conversation
  • Apply effective coaching techniques
  • Diagnose employee performance using gap analysis
  • Conduct a performance development coaching conversation and receive feedback from peer participants

Designed For

Managers, supervisors, team leads, and anyone who does formal or informal workplace coaching



Employers Council staff

On-Site Option

The on-site version of this class is conducted in traditional classroom style.  There are additional materials fees for this session. Contact the Employers Council Training Coordinator for details.​


0.40 Continuing Education Units
Course ID #COACH104

Class Details

No offerings for the remainder of the year. Check our new course catalog coming out this fall.

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