- Global and Cultural Effectiveness
- Relationship Management
- Ethical Practice
Most organizations have four—sometimes five—generations in their workforce. Each generation has different work styles, values, and motivators. How can you inspire the most effort and best results from a Millennial versus a Baby Boomer? How do you motivate a Gen-Xer versus a Traditionalist? This class will help you better understand what each generation brings to your organization and how you can capitalize on their strengths to better meet your customers’ and clients’ needs.
- Understanding each generation’s experiences, work styles and values
- Considering generational preferences in assigning work and providing feedback
- Leveraging generational strengths and coaching to overcome limitations
- Benefiting from differences and finding commonality
- Preparing for the future: Generational implications for succession planning
Managers, supervisors, administration, customer service, human resources professionals, training, sales, and anyone whose success depends on the ability to relate to others
Employers Council staff
This topic is also eff ective as a customized on-site for the Salt Lake City Employers Council Office region.