HR Competencies

  • Global and Cultural Effectiveness
  • Relationship Management
  • Ethical Practice


Most organizations have four—sometimes five—generations in their workforce. Each generation has different work styles, values, and motivators. How can you inspire the most effort and best results from a Millennial versus a Baby Boomer? How do you motivate a Gen-Xer versus a Traditionalist? This class will help you better understand what each generation brings to your organization and how you can capitalize on their strengths to better meet your customers’ and clients’ needs.


  • ​Understanding each generation’s experiences, work styles and values
  • Considering generational preferences in assigning work and providing feedback
  • Leveraging generational strengths and coaching to overcome limitations
  • Benefiting from differences and finding commonality
  • Preparing for the future: Generational implications for succession planning

Designed For

Managers, supervisors, administration, customer service, human resources professionals, training, sales, and anyone whose success depends on the ability to relate to others


Employers Council staff

This topic is also eff ective as a customized on-site for the Salt Lake City Employers Council Office region.​


Course ID #MGMT175

Class Details

Location:Employers Council - Utah Office, 175 W 200 S Ste 2005, Salt Lake City, UT 84101-1460
Time:8:00 am to 12:00 pm
List Price:$145.00

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