- Leadership and Navigation
- HR Expertise
- Ethical Practice
Today’s work environment has grown more complex with the increased employee diversity in experience, age, and values. This class enriches the supervisory skills needed to support, motivate, and engage employees in today’s work world.
The two days are highly activity-based, giving practical behaviors to strengthen one’s overall effectiveness.
Competency #1: Intra-personal Awareness
Understanding personal style, flexibility, showing empathy, and treating difficult situations as personal learning opportunities.
Competency #2: Effective Interpersonal Relationships
Provide appropriate and timely feedback with realistic expectations. Model confidence, fairness, and respect. Understand and demonstrate a systems approach to team development.
Competency #3: Developing Others
Analyze performance from a behavior-based model. Work from a fair and inclusive perspective developing collaborative employee goals. Empower diverse ideas, thinking, values, and decision making.
Competency #4: Communicating with Impact
Provide, receive, and ask for feedback. Deliver clear messages to ensure understanding. Effectively listen and respond through written and oral communication. Stay composed in difficult conversations.
Who Should Attend
First and second level supervisors
In addition to the standard on-site rate, this session has additional materials fees.
Employers Council staff