HR Competencies

  • Communication
  • Consultation 

Objective 

Is every member of your sales team consistently operating at their highest level? Are they fully engaged in the sales process? Does their message connect and resonate with your customer base? With this fast-paced and highly-engaging program, you will discover the concepts, principles, and processes the most successful sales professionals employ. Develop plans to adapt and incorporate them into your style and way of doing business. Elevating the sales process is much more than talking and presenting. It involves a mindset and process of transforming into sales consultants, customer advocates, problem solvers, educators, negotiators, solution providers, and more. 

Outline

  • Creating and understanding the sales mindset
  • Develop and improve presentation skills
  • Develop and improve questioning sk​ills
  • Develop and improve listening skills
  • Selling solutions vs. products
  • Best sales practices 

Designed For 

Sales representatives with less than ten years’ experience, customer service representatives who sell, and sales assistants

Credits

0.65 Continuing Education Units
Course ID #SALES103



Class Details

No offerings for the remainder of the year. Check our new course catalog coming out this fall.

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