HR Competencies

  • ​​Leadership and Navigation
  • Communication
  • HR Expertise


Organizations have realized that traditional performance management systems are often not effective at motivating or engaging employees. They focus primarily on the past with ratings and rankings rather than development and preparing for the future. Studies show that to be their best, employees want a coach rather than a boss; someone who will provide on-going feedback and communication, job clarity, accountability and the opportunity to learn and grow. This class focuses on using a coaching model to conduct employee development discussions.


  • How effective employee development drives organizational performance

  • The roles of the organization, the manager, and the employee in the process

  • Applying a coaching style versus a traditional management style

  • Preparing and conducting a development discussion

Designed For

Supervisors, managers, and human resources staff seeking practical tools to support employee development


Employers Council staff​



0.35 Continuing Education Units
Course ID #PERF114H

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

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