Workplace processes that waste time, efforts, and resources are costly to employers. Waste undermines the ability to efficiently serve customers and imposes a competitive disadvantage. Lean is a method to identify waste and improve the customer experience.
Whether you are just thinking about a Lean implementation or you’ve been running Lean for years, this class provides the foundational knowledge needed to create a successful Lean work environment. Participants learn the basics of Lean, as well as specific tools and concepts to identify workplace wastes and develop improved processes that are sustainable and efficient.
Teamwork and culture are discussed as essential factors to inspire customer-focused innovation and continually eliminate waste from work processes. After attending this class, participants will have the tools to immediately tackle wasteful processes in the workplace.
- History and Principles of Lean
- The 8 Wastes
- The 5 Whys
- The 5 S’s
- Lean culture
Who Should Attend
Anyone looking to streamline business processes. This program is for individuals new to the Lean process, those hoping to sharpen their Lean skills, or those curious about what Lean is or can offer
Employers Council staff