HR Competencies

  • Leadership and Navigation
  • Communication
  • Consultation
  • HR Expertise 


To give managers the tools they need to successfully manage virtual teams of employees across multiple locations. As telecommuting becomes more popular, many managers are faced with the difficult challenge of building morale, loyalty, and results from employees they rarely see. This class focuses on skills managers need to be successful in this changing environment.


  • Learn how to create an accountability system  to help better target goals
  • Identify employee performance levels and how to develop based on them
  • Communication techniques to employ with remote teams
  • Learn the 6 keys to successfully managing remote employees
  • Learn the 10 things that employees want from remote managers
  • Create visions and expectations and how to best communicate them
  • Coaching and development tools to use with a remote workforce
  • How to motivate and keep a remote team engaged


  • Leading a remote team
  • Communication
  • Micro-Monitoring vs. Micro-Managing
  • Development of remote employees
  • Motivating remote employees
  • Disciplining remote employees
  • Hiring remote employees
  • Implementing remote management skills

Who Should Attend

Managers and supervisors that have employees spread across multiple locations


Jenny Douras, Mission Critical Training



0.70 Continuing Education Units
Course ID #MGMT125

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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