HR Competencies

  • Critical Evaluation 
  • Global and Cultural Effectiveness


Employees can quit, find a new job, or retire overnight, taking with them not only invaluable business knowledge, but organizational contacts and connections—all critical to your success.

Are you ready for employees to walk out the door? Do you have strategies to provide for continuity and avoid the costs of turnover, recruitment, replacement, and training? Strategies to transfer knowledge between generations?

While there is no full replacement for an experienced contributor, steps can be taken to retain some of their understanding in vital areas. This is a practical guide for stopping the brain drain, downloading institutional memory to capture critical knowledge key to your ongoing success.


  • What do you stand to lose?
  • How do you use the best practices to capture and transfer knowledge into effective solutions for all generations?
  • What are the generational differences that affect knowledge transfer between Boomers, Gen X, and Gen Y?
  • How do you capture all types of institutional knowledge: explicit, implicit, and the most difficult, often unspoken, unwritten and unrecorded—the what’s “inside their head” knowledge?
  • What are specific steps to download this institutional knowledge of your organization?

Who Should Attend

Anyone who is looking to strategically capture employee knowledge before it walks out the door of your organization


Susan Wehrspann, Susan Wehrspann and Associates



0.65 Continuing Education Units
Course ID #MGMT159

Class Details

Location:Employers Council, 1799 N Pennsylvania St, Denver, CO 80203-1310
Time:8:30 am to 4:00 pm
Member Price:$250.00
Non-Member Price:$380.00
Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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