Hiring the right people has a direct impact on the success of an organization. Through an interactive format combining lecture, video, exercises, and discussion, participants will have an opportunity to develop skills for effective behavior-focused interviews that lead to successful hiring. This class provides a practical step-by-step approach for planning, conducting, and evaluating a structured behavioral interview. In this interactive course, participants learn to recognize the critical factors that predict performance and how to assess candidates using a variety of questioning techniques to legally and effectively make the best hiring decisions. This seminar is specifically designed to provide public employers with proven techniques that can be used immediately.


  • Determine critical job requirements
  • Analyze applications and resumes for better results
  • Questions to ask and those to avoid
  • How to avoid negligent hiring
  • When to use background checks, credit reports, ​and social media based on recent laws

Designed For

Hiring managers, supervisors, and human resources professionals who want to learn the basic principles and develop skills for interviewing in the public sector. This class is a prerequisite to Interviewing and Hiring II

​Class Details

This customized class is available exclusively as an on-site program. Contact our on-site training coordinator for more information and to schedule your training!

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Course ID #HR126

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