HR Competencies

  • ​Relationship Management
  • Ethical Practice
  • Global and Cultural Effectiveness


This popular class offers participants the opportunity to learn about the essential elements that lead to the building or erosion of effective relationships and subsequent outcomes.
Emotional Intelligence (EQ) is a model rooted in years of proven neuroscience research that reveals ways to deliberately and intentionally utilize your emotions to create optimal results in both professional and personal relationships. Class participants will explore the benefits associated with deepening self-awareness and will practice skills to accurately identify emotions in self and others, to modify or regulate them, and to explore empathy. It is a set of essential, learnable skills. Time is spent in class recognizing and potentially shifting some habitual response patterns, applying consequential thinking, and expanding one’s ability to develop key relationship skills.


Defining and developing the five EQ Competencies

  • Self-awareness
  • Self-regulation
  • Self-motivation
  • Empathy
  • Relationship skills

Assessing an emotional intelligence baseline through use of a comprehensive assessment

Who Should Attend

Formal and informal leaders in organizations who desire to be
more effective

On-Site Option

This course is a popular on-site class option. This course uses licensed materials and has additional materials fees for on-site offerings.


Employers Council staff


Great on-site!



Course ID #MGMT171

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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