HR Competencies
Objective
To ensure that your email messages receive the attention you desire and the results you want. Participants will learn how to write emails that make it easy for the reader to understand and respond. This course emphasizes techniques for preparing, composing, and reviewing email messages for a variety of situations. The workshop format includes writing exercises, individual guidance, and group discussion.
Outline
Considering your message
- Determining if your message is appropriate for email
- Identifying the purpose
Considering the intended readers
- Crafting the desired response
Composing with care
- Creating useful subject lines
- Highlighting what is important
- Formatting for readability
- Facilitating a response
Avoiding Pitfalls
- Choosing content relevant to the readers
- Using language appropriate to the readers
- Correcting grammar, punctuation, and spelling errors
Designed For
Anyone who wants to cultivate better email practices or improve written communication at work
Bonus! Individual Review Option
The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to lbarbeau@msec.org, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.
Facilitator
Jenny Morse, Ph.D., Appendance
