HR Competencies

  • Communication
  • Relationship Management

 

Have you ever been told, “You aren’t listening to me?” Have you found it more difficult to listen well as demands increase in your life and the pace quickens? The impact of distracted and unfocused listening is often problematic and damaging to productivity levels and relationships. Listening is one of, if not the most powerful ways we communicate. Listening skills account for at least 75% of communication interactions and are a key factor leading to success or derailment in business transactions.

Whether or not someone feels truly heard and understood has a quantitative and qualitative impact on the clarity of communication, trust, defensiveness, and overall personal and professional effectiveness. As we become more aware of and attentive to how we listen, the relationships in all areas of life begin to strengthen and become more collaborative. Through a helpful assessment tool and immediately applicable discussion and activities, class participants will address their unique habits and improve listening skills in three key listening dimensions: staying focused, capturing the message, and helping the speaker.

Outcome

  • Uncover barriers and obstacles to focused listening
  • Assess your own listening style and approach
  • Apply the skills of following, reflecting, and attending in a variety of listening situations
  • Practice ways to become a less distracted and a more engaged listener in diverse situations

Who Should Attend

All levels of professional and management personnel who wish to assess and improve their listening skills

On-Site Option

In addition to the standard on-site rate, this session has additional materials fees.

Facilitator

Employers Council staff

 

Great on-site!

 

Credits

0.65 Continuing Education Units
6.00 SHRM-PDC
Course ID #PDEV114



Class Details

Location:Employers Council, 1799 N Pennsylvania St, Denver, CO 80203-1310
Date:03/12/2020
Time:8:30 am to 4:00 pm
List Price:$225.00
Location:Employers Council - Northern Regional Office, 5250 Hahns Peak Dr Ste 140, Loveland, CO 80538-8712
Date:05/08/2020
Time:8:30 am to 4:00 pm
List Price:$225.00
Location:Employers Council, 1799 N Pennsylvania St, Denver, CO 80203-1310
Date:07/20/2020
Time:8:30 am to 4:00 pm
List Price:$225.00
Location:Employers Council, 1799 N Pennsylvania St, Denver, CO 80203-1310
Date:09/21/2020
Time:8:30 am to 4:00 pm
List Price:$225.00
Location:Employers Council - Southern Regional Office, 6005 Delmonico Dr Ste 250, Colorado Springs, CO 80919-2255
Date:11/10/2020
Time:8:30 am to 4:00 pm
List Price:$225.00

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