HR Competencies

  • Communication
  • Relationship Management


Gain a firm understanding of how others perceive you and learn how to effectively adapt your communications to strengthen relationships, improve outcomes, and succeed in today’s workplace. Each participant will receive an individual style report along with results based on a 360 survey from individuals you select. The “self-plus-others” report format provides a comprehensive description including concrete suggestions for mastering your style while effectively adapting to others. Learn how to recognize communication preferences in yourself and others to build the skills to successfully work with all kinds of people. Knowing yourself leads to enhanced self-confidence, teamwork, and leadership capabilities.


  • Examining behaviors and their causes
  • Identifying four communication styles
  • Learning others’ preferences and needs
  • Appreciating and accepting  differences
  • Address and manage conflict during conversations
  • Determine your style
  • Report discussion and feedback
  • Developing skills for working with others
  • Case study application
  • Creating an individual communications plan


Note: This class requires pre-work that will be sent directly to the participant by email prior to the class. Please register at least three weeks before the workshop. If the participant cancels their registration after accessing their on-line pre-work, they will be charged $140 for their pre-work materials. Cancellation notice must be received no later than seven days prior to the class. Should a participant cancel from the class less than seven days prior or is a “no show,” the fee of $140 for preparation of diagnostic surveys will be charged in addition to the standard Employers Council class cancellation/no show fees.

Who Should Attend

For all audiences and those who manage, lead, or want to gain a professional edge


Sean E. Moore, The Athena Group, LLC



1.30 Continuing Education Units
12.00 SHRM-PDC
Course ID #COMM104

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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