HR Competencies

• Communication


This class helps administrative assistants and executive-level support staff develop the writing skills essential to their positions. Participants will learn how to maximize the writing process, from planning to proof-reading. In addition, they will work with typical business documents like email, procedures, and minutes. The seminar format includes exercises, individual guidance, and group discussion.



  • Identifying goals for business writing
  • Crafting business writing habits
  • Identifying the purpose
  • Analyzing the audience
  • Selecting the medium
  • Choosing the approach
  • Organizing for results


  • Formatting for readability
  • Writing for clarity
  • Being concise
  • Considering the tone
  • Stimulating reader response


  • Punctuating properly
  • Using possessives, plurals, and pronouns correctly
  • Eliminating jargon
  • Creating coherent sentences
  • Checking for errors

Who Should Attend

Employees who are responsible for preparing their own correspondence, writing to customers, developing internal documents, or reviewing other written communications

BONUS! Individual Review Option

The instructor will confidentially review your writing and return it to you during the class. Please email up to three short documents (maximum three pages) to, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.


Jenny Morse, Ph.D., Appendance, Inc.



0.60 Continuing Education Units
Course ID #WRTG106

Class Details

Location:Virtual Learning
Time:8:30 am to 3:30 pm (MDT)
Member Price:$250.00
Non-Member Price:$380.00
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