HR Competencies

• Communication


To help administrative assistants and executive-level support staff develop the writing skills essential to their positions. Participants will learn how to maximize the writing process, from planning to proof- reading. In addition, they will work with typical business documents like email, procedures, and minutes. The seminar format includes exercises, individual guidance, and group discussion.



  • Identifying goals for business writing
  • Crafting business writing habits
  • Identifying the purpose
  • Analyzing the audience
  • Selecting the medium
  • Choosing the approach
  • Organizing for results


  • Formatting for readability
  • Writing for clarity
  • Being concise
  • Considering tone
  • Stimulating reader response
  • Revising
  • Punctuating properly
  • Using possessives, plurals, and pronouns correctly
  • Eliminating jargon
  • Creating coherent sentences
  • Checking for errors

Designed For

Administrative assistants and support staff who wish to improve their writing skills

BONUS: Individual Review Option:

The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.


Jenny Morse, Ph.D., Appendance


0.60 Continuing Education Units
Course ID #WRTG106

Class Details

Location:Employers Council, 1799 N Pennsylvania St, Denver, CO 80203-1310
Time:8:30 am to 3:30 pm
List Price:$250.00

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