HR Competencies
• Communication
Objective
To help administrative assistants and executive-level support staff develop the writing skills essential to their positions. Participants will learn how to maximize the writing process, from planning to proof- reading. In addition, they will work with typical business documents like email, procedures, and minutes. The seminar format includes exercises, individual guidance, and group discussion.
Outline
Planning
- Identifying goals for business writing
- Crafting business writing habits
- Identifying the purpose
- Analyzing the audience
- Selecting the medium
- Choosing the approach
- Organizing for results
Writing
- Formatting for readability
- Writing for clarity
- Being concise
- Considering tone
- Stimulating reader response
- Revising
- Punctuating properly
- Using possessives, plurals, and pronouns correctly
- Eliminating jargon
- Creating coherent sentences
- Checking for errors
Designed For
Administrative assistants and support staff who wish to improve their writing skills
BONUS: Individual Review Option:
The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to lbarbeau@msec.org, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.
Facilitator
Jenny Morse, Ph.D., Appendance