HR Competencies

• Communication

Objective

To help administrative assistants and executive-level support staff develop the writing skills essential to their positions. Participants will learn how to maximize the writing process, from planning to proof- reading. In addition, they will work with typical business documents like email, procedures, and minutes. The seminar format includes exercises, individual guidance, and group discussion.

Outline

Planning

• Identifying goals for business writing
• Crafting business writing habits
• Identifying the purpose
• Analyzing the audience
• Selecting the medium
• Choosing the approach
• Organizing for results

Writing

• Formatting for readability
• Writing for clarity
• Being concise
• Considering tone
• Stimulating reader response
• Revising
• Punctuating properly
• Using possessives, plurals, and pronouns correctly
• Eliminating jargon
• Creating coherent sentences
• Checking for errors

Designed For

Administrative assistants and support staff who wish to improve their writing skills

BONUS: Individual Review Option:

The instructor will confidentially review your writing and return it to you during the session. Please email up to three short documents (maximum five pages) to lbarbeau@msec.org, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.

Facilitator