HR Competencies

• Communication


This class helps participants develop skills in planning, writing, and reviewing a variety of writing projects from email to short reports by cultivating new writing habits. This “hands-on” workshop will show managers, supervisors, and professionals how to produce business documents that get positive results. The format includes class exercises, group discussion, and individual guidance.


Planning  your message

  • Recognizing  the purpose
  • Appraising the audience
  • Choosing the format
  • Organizing ideas

Writing for the Reader

  • Clarifying main ideas
  • Using  language concisely
  • Considering your reader’s needs
  • Crafting readable paragraphs
  • Using transitions
  • Getting  desired responses

Reviewing  your writing

  • Eliminating errors
  • Punctuating correctly
  • Choosing words appropriately
  • Using  sentences effectively

Who Should Attend

Employees who are responsible for preparing their own correspondence, writing to customers, developing internal documents, or reviewing other written communications

BONUS! Individual Review Option

The instructor will confidentially review your writing and return it to you during the class. Please email up to three short documents (maximum three pages) to, ATTN: Jenny Morse. Documents must be received one week prior to date of workshop.


Jenny Morse, Ph.D., Appendance, Inc.




0.60 Continuing Education Units
Course ID #WRTG103

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

Don’t have time to come to us? Are you looking to train a group of your employees and have the content tailored to your needs? You need an on-site!

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