HR Competencies

  • ​Leadership and Navigation 
  • Business Acumen 
  • Critical Evaluation 


 Every organization exists to create value for key stakeholders. In this half-day class, participants will acquire a basic understanding of an organization’s strategic framework, critical success factors, key performance indicators, the value proposition, competitive strategies, stakeholder analysis, the environmental scan, organizational structures, and key functions that make up a value creation chain. Participants will apply the concepts to their own organization to more clearly understand how their business works and how value is created. 


  • The strategic framework (mission, vision, values, goals, strategy, metrics) 
  • Key measurement elements (critical success factors, key performance indicators) 
  • Define the value proposition and the “go-to-market” strategy 
  • Scan the external environment (VUCA, PESTLE, SWOT, 4B Model)
  • Understand organizational structure, functions, and value creation chain 
  • Apply systems thinking and assess organizational alignment 

Designed for 

Early to mid-level professional staff and supervisors interested in developing business acumen. 


Employers Council staff

​This class can also be presented as an on-site program and can be customized to fit the needs of your organization 


0.35 Continuing Education Units
3.25 HRCI-Business
Course ID #MGMT154H

Class Details

Location:Employers Council - Arizona Regional Office, 7975 N Hayden Rd Ste D280, Scottsdale, AZ 85258-3247
Time:8:30 am to 12:00 pm
List Price:$145.00

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