HR Competencies:

  • Leadership and Navigation
  • Business Acumen
  • Critical Evaluation


This is an introductory class provides participants with an understanding of how organizational strategy, structure, functions, systems, and people work together to create value in response to customer needs. This class will provide an overview of an organization’s strategic framework, essential, and supporting business functions, systems alignment, environment, and key performance indicators. Participants will have the opportunity to apply the strategic framework and concepts through a guided case study. They can apply this knowledge to their own organizations to add value with their new business knowledge and acumen.


  • Understanding the organization’s strategic framework (mission, vision, values, goals, and strategy)
  • Reviewing essential business functions (marketing and sales, research and development, logistics, operations and production, and service)
  • Reviewing support functions (finance and accounting, technology, HR/organizational development, administration, and legal/government affairs)
  • Understanding systems thinking and organizational alignment
  • Understanding the environment (PESTLE, SWOT)
  • Understanding key performance indicators

Who Should Attend

Early to mid-level professional staff and supervisors interested in building their business acumen


Employers Council staff


This class currently counts toward the 15-hour Business requirement for SPHR recertification.



0.65 Continuing Education Units
6.00 HRCI-Business
Course ID #MGMT154

Class Details

There are no scheduled instances of this class for the remainder of the year. Check out our new course catalog this fall, or click below to explore onsite options.

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